The Safer Home plans were designed to provide a simple, cost-effective solution for owners and property managers to address the new safety requirements imposed by changes to the Victorian Residential Tenancies Act.
New Victorian regulations from March 2021
Changes to the Residential Tenancies Act and its regulations came into effect on 29 March, 2021, imposing significantly more safety and compliance obligations on Victorian property managers and owners.
Importantly, there is a shift from certain safety measures being recommended, to enforcement of mandatory safety checks including annual smoke alarm servicing and gas and electrical safety checks every 2 years. The services must be completed within the prescribed time frames. Otherwise, they must be carried out as soon as practicable after a lease changes over either from one renter to another, or from a fixed-term lease to a periodic lease, creating an administrative headache for property managers and service providers alike.
A whole of property solution
The Safer Home plans were specifically designed to reduce the burden of the new compliance requirements for owners and property managers alike, whilst providing safer homes for renters.
By offering a bundled discount, and a low recurring annual subscription fee, the Safer Home plans provide ongoing compliance and urgent repair assistance for your property’s smoke alarm, electrical and gas services.
Find out more about the Safer Home plans and how it provides year-round protection and compliance assurance.
All the services. None of the hassle.
Detector Inspector’s Safer Home plans make compliance simple, efficient and cost effective.
Smoke alarm safety
This comprehensive service requires smoke, button and decibel tests on each alarm, checking and replacing batteries as required, verifying alarm location and checking whether alarms need to be replaced.
The service includes:
- Annual servicing of all smoke alarms by our trained technicians
- Free callouts for smoke alarm faults between services
- Free replacements of batteries and expired or faulty smoke alarms
- Compliance certification and full digital audit trail
Electrical safety
This comprehensive service requires checks of owner supplied electrical appliances, installations and fittings including earth loop and polarity tests of all accessible power points.
The service includes:
- Service every 2 years by qualified electrician
- Free callouts for faults
- Free replacement of faulty or damaged safety switches and circuit breakers, and standard light switches and power points
- Compliance certification and full digital audit trail
Gas safety
This comprehensive service requires checks of your main gas line and each owner supplied gas appliance for carbon monoxide leaks and other faults.
The service includes:
- Service every 2 years by Type A gas fitter
- Free callouts for faults
- Free replacement of faulty or damaged thermocouples and protection of synthetic pipework from UV exposure
- Compliance certification and full digital audit trail
View full Terms and Conditions here.
Only the Safer Home subscription plans include:
Discounted pricing
13% saving on the cost of individual services, smoothed into predictable, equal annual payments.
Free callouts
Free callouts for beeping smoke alarms or faults in checked gas and electrical items including pilot light relights (average retail value of $100 per callout).
Free parts
Free replacement parts such as standard light switches, power points, safety switches and thermocouples (average retail value of $200 per property).
Low up-front fee & split payments
Low up-front fee and split payments in year 1 for properties that require gas safety checks.
Subscription plans to suit every property
All our subscription plans include smoke alarm and electrical services, but the number of gas appliances at the property determines the right ongoing plan for every property. In the first year, all services must be provided in order to certify your property's compliance, resulting in higher costs in that first year. To soften the impact, we offer a low up-front fee and split payments (for properties that require gas safety checks) in the first year of your subscription.
Annual subscription
The subscription is renewed on each anniversary for the same low consistent annual fee. The set-and-forget approach ensures the owner's ongoing compliance, and we take care of all the servicing, checks and urgent callouts required at the property.
$215 /Year
For properties with
no gas appliances
$325 /Year
For properties with
1 gas appliance only
$379 /Year
For properties with
2+ gas appliances
All prices are excluding GST
Additional subscription benefits include:
-
Period of coverage starts from date of enrolment
The protection afforded by the Safer Home plan accrues from the date of enrolment NOT from the date of service so we’ll be there when we’re needed
-
One stop shop
More inclusions means less reason for repeat visits, quotations and cost. And where we do find problems, we offer to fix them with lowest price guarantees and fast resolution
-
Reduced hassle
Just set and forget. Urgent repairs and ongoing scheduled checks are taken care of, with a detailed audit trail if you ever need it
-
24-month warranty
We warrant our work for the full 24 months until the next safety check is due. Other companies provide a warranty only on jobs recently completed
-
Urgent repairs capacity
Under the RTA, where certain significant, defined issues occur at your property, the renter can incur up to $2,500 in costs to rectify them, without your approval. With our capacity, systems and processes, we're best placed to address these types of issues and avoid unnecessary cost to the owner
-
Consistent, predictable price
After the first year, you pay the same low annual fee and leave the management of your compliance to us
Frequently asked questions
The Safer Home subscription is a pre-paid subscription service plan. It's designed to provide you with the coverage you need to know your property is compliant and the mandatory services are taken care of from the time the property is enrolled. In addition to covering the cost of the services, it includes a range of value adds that mean peace of mind for you that if issues arise, we'll be there.
One of the features of the Safer Home plan is a low annual fee.
In year 1, that low annual fee is not enough to cover the cost of delivering all the services, resulting in higher costs in that first year. To soften the impact, we offer a low up-front fee and split payments (for properties that require gas safety checks) in the first year of your subscription.
In the second year (and each year thereafter), only the annual recurring service fee is payable.
The annual recurring service fee covers:
- the cost of the smoke alarm service that is carried out each year; and
- contributes 50% toward the cost of the other services included in your plan. In this way, you are paying the larger fees in instalments, rather than in larger lumpy amounts every other year.
Smoke alarms must be checked every year and electrical and gas safety checks must be performed at least every 2 years. There are a number of reasons supporting the approach we’ve taken.
First, it means you have smooth, predictable, equal payments from years 2 onwards.
Second, it allows us to extend a 10% discount on the price of the individual services.
Third, we can extend a range of benefits connected to, but different from the services. These include free callouts for issues with checked items. For example, did you know that to get someone out to urgently relight a pilot light at your property could cost you well in excess of $100 for the plumbers time? With the Safer Home plan, this would be done at no charge to you. It also includes free parts for some standard items when they fail. For example, did you know that replacing a thermocouple in your gas heater could set you back over $150 including time and parts? With the Safer Home plan, this would be replaced and the issue rectified at no charge to you.
These are just some of the benefits that we are able to extend under the Safer Home subscription plans.
The price of the individual services are as follows:
- Smoke alarm service - $90 per year
- Electrical service - $299 every 2 years
- Gas service (one appliance only) - $239 every 2 years
- Gas service (two or more appliances) - $365 every 2 years
The comparative pricing therefore is:
| Safer Home Plan | No gas appliances |
1 gas appliance |
2+ gas appliances |
| Smoke alarm + electrical safety checks |
$350 | $350 | $350 |
| Upgrade fee for properties require gas safety checks |
$0 | $210 | $328 |
| First year total | $350 | $560 | $678 |
| Individual Services | |||
| Smoke alarm service | $99 | $99 | $99 |
| Electrical service | $299 | $299 | $299 |
| Gas service | $0 | $239 | $365 |
| First year total | $389 | $628 | $754 |
| Safer Home discount | 13% | 13% | 13% |
All prices are excluding GST.
Unlike a once-off safety check with no additional benefits that local tradespeople/companies commonly provide, our Safer Home plans are subscription services, providing enduring protection for your properties all year round.
Click here to learn more about the subscription inclusions and exclusions.
Every home has electricity and smoke alarms, but not every home has gas connected. Additionally, at some homes like apartments, there may only be one gas appliance, such as a gas cooktop. Based on feedback from owners, we have looked to tailor pricing based on the needs of each property. This has allowed us to offer multiple plans.
All the plans include the essential electrical and smoke alarm services but the number of gas appliances at the property determines the right ongoing plan for every property.
Yes. For 4 or more properties, you will be eligible for a further 5% discount. If you're a block owner, for 10 or more apartments in a single block, you will be eligible for a further 10% discount. In all cases, these additional discounts will be automatically applied and shown in your first year's invoice.
Yes. Where you are an existing Detector Inspector customer of our smoke alarm or gas services, a rebate will be calculated as follows: (service fee paid/number of days remaining = rebate amount) and applied to your first year's invoice.
Upon enrollment, we will invoice you for the smoke alarm and electrical safety checks.
Following your electrical safety check, where gas is found to be present at the property, your Safer Home subscription plan will be upgraded based on the number of gas appliances, and an additional invoice will be issued.
From year 2 onwards, the subscription is renewed on each anniversary.
These invoices will be issued either directly or through your agency.
The subscription commences on the date of invoice.
The services will be carried out as soon as practicable following the commencement of the subscription. In most cases, the services will not be performed on the same day as experience has shown it creates a range of issues for both trades.
Cooktops, hot water services, logfire, heater, pool heating and mains connected BBQs
Subscription plans to suit every property.
Get started with smoke alarm and electrical safety checks
for just $350
