Detector Inspector's smoke alarm safety service provides peace of mind that all smoke alarms at a property are operating correctly and the property is safe and compliant.
Are smoke alarms important?
There are over 20,000 house fires in Australia every year. Smoke alarms save lives when they are properly installed, correctly located and operating as expected. However, 1 in every 3 homes that we visit for the first time don’t have a working smoke alarm, putting occupant lives at risk.
To reduce this risk, annual servicing of smoke alarms is recommended nationally and mandated in a number of states.
Get the protection you need with our smoke alarm safety service
Detector Inspector’s comprehensive annual smoke alarm safety service ensures that each property is compliant with the smoke alarm legislation applicable in its state. That way, we can help keep occupants safe and ensure landlords and property managers are fulfilling their compliance obligations.
Servicing is carried out by specially trained technicians using our advanced technology to ensure the regulations applicable in your state are applied and the property's compliance is assured.
Learn more about what to expect from our smoke alarm safety service
Australia’s most trusted provider
We visited over 300,000 homes in the past 12 months alone, making us Australia’s preferred provider for residential safety & compliance services.
Complete peace of mind
We digitally record communications, technician notes and geo-located photos for every element of our services and you receive a detailed Service Report after the completion of every safety check.
Always on support
Our dedicated tenant support line, agency support line and after hours support mean we’re here when you need us with the right information from trained staff who can answer your questions or have easy access to those who will.
No call out fees
When you’re with Detector Inspector, there’s no call out fees for smoke alarm faults between services.
Each year, our smoke alarm service includes:
A maintenance check on each alarm, including smoke, button and decibel tests
Free replacement of smoke alarm batteries
Smoke alarm replacement
Replacing faulty or expired smoke alarms, including free callouts
Smoke alarm positioning
An assessment as to proper alarm positioning to ensure compliance
Time/date and geo-located photos of each smoke alarm to provide enduring peace of mind
A Service Report that details the property’s compliance with all applicable smoke alarm legislation
At Detector Inspector we pride ourselves on delivering exceptional service for our clients to ensure complete peace of mind.
Smoke alarm legislation is complex and varies by state. We stay on top of it so that our customers don't have to.
When it comes to smoke alarm maintenance, property owners need to adhere to two types of regulations: Federal requirements which apply Australia-wide, and individual requirements for their state.
Landlords are generally responsible for installing smoke alarms and for ensuring that they are regularly maintained and replaced when faulty or expired.
As the agent for those landlords, responsibilities to tenants to provide a safe living environment extend to ensuring that the smoke alarms in their managed properties are compliant.
Detector Inspector’s system keeps a digital audit trail of every communication and service, to show that you’ve made every effort to keep properties compliant and occupants safe.
Federal requirements are contained in two sets of regulations read together: The Building Code of Australia 2016 and Australian Standards AS 3786-2014.
Smoke alarms must be installed properly in required positions according to the Building Code, and
Smoke alarms must comply in design and performance standards according to the Australian Standards.
Each state individually adopts parts of the Building Code and Australian Standards. So, while the Building Code and Australian Standards set out a uniform standard, it is important to understand the different legislative requirements for smoke alarms in each state.
Click here to learn more about the requirements in your state.
The advice provided in these guidelines is of a general nature only and is a summary of the main legislation and regulations affecting residential safety and compliance for the services and in the states described. It is not to be treated as a comprehensive appraisal of all applicable legislation and regulations in force. This advice does not constitute legal advice and should not be relied upon as such. The advice is a summary of guidelines published by state and territory government websites. Accordingly, we have relied on the accuracy of the content published by the relevant websites in compiling this advice. You should seek legal or other professional advice before acting or relying on any of the content.