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Home — Our Services — Smoke alarm safety

Smoke alarm safety service

Smoke alarm safety service
  • About
  • Inclusions
  • Pricing
  • Legislation
Detector Inspector's smoke alarm safety service provides peace of mind that all smoke alarms at a property are operating correctly and the property is safe and compliant.

Are smoke alarms important?

There are over 20,000 house fires in Australia every year. Smoke alarms save lives when they are properly installed, correctly located and operating as expected. However, 1 in every 3 homes that we visit for the first time don’t have a working smoke alarm, putting occupant lives at risk.

To reduce this risk, annual servicing of smoke alarms is recommended nationally and mandated in a number of states.

Get the protection you need with our smoke alarm safety service

Detector Inspector’s comprehensive annual smoke alarm safety service ensures that each property is compliant with the smoke alarm legislation applicable in its state. That way, we can help keep occupants safe and ensure landlords and property managers are fulfilling their compliance obligations.

Servicing is carried out by specially trained technicians using our advanced technology to ensure the regulations applicable in your state are applied and the property's compliance is assured.

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Smoke alarm safety service

Australia’s most trusted provider

We visited over 300,000 homes in the past 12 months alone, making us Australia’s preferred provider for residential safety & compliance services.

Smoke alarm safety service

Complete peace of mind

We digitally record communications, technician notes and geo-located photos for every element of our services and you receive a detailed Service Report after the completion of every safety check.

Smoke alarm safety service

Always on support

Our dedicated tenant support line, agency support line and after hours support mean we’re here when you need us with the right information from trained staff who can answer your questions or have easy access to those who will.

Smoke alarm safety service

No call out fees

When you’re with Detector Inspector, there’s no call out fees for smoke alarm faults between services.

Each year, our smoke alarm service includes:

  • Safety check

    A maintenance check on each alarm, including smoke, button and decibel tests

  • Battery replacement

    Free replacement of smoke alarm batteries

  • Smoke alarm replacement

    Replacing faulty or expired smoke alarms, including free callouts

  • Smoke alarm positioning

    An assessment as to proper alarm positioning to ensure compliance

  • Digitally recorded

    Time/date and geo-located photos of each smoke alarm to provide enduring peace of mind

  • Service report

    A Service Report that details the property’s compliance with all applicable smoke alarm legislation

Questions? Get in touch

Pricing

At Detector Inspector we pride ourselves on delivering exceptional service for our clients to ensure complete peace of mind.

Pricing

Smoke alarm safety service pricing

Annual smoke alarm safety service at your property by trained technicians

$99

+GST per annum

In Queensland $129 incl. GST for properties upgraded to 2022 legislated requirements.

Our digital toolkit makes safety & compliance for property managers, landlords and their tenants a breeze. With automatic updates, online appointments and digital sign up processes, ask us how we're taking the hassle out of safety & compliance.

Learn more

Legislation

Smoke alarm legislation is complex and varies by state. We stay on top of it so that our customers don't have to.

When it comes to smoke alarm maintenance, property owners need to adhere to two types of regulations: Federal requirements which apply Australia-wide, and individual requirements for their state.

Landlords are generally responsible for installing smoke alarms and for ensuring that they are regularly maintained and replaced when faulty or expired.

As the agent for those landlords, responsibilities to tenants to provide a safe living environment extend to ensuring that the smoke alarms in their managed properties are compliant.

Detector Inspector’s system keeps a digital audit trail of every communication and service, to show that you’ve made every effort to keep properties compliant and occupants safe.

Australia-Wide

Federal requirements are contained in two sets of regulations read together: The Building Code of Australia 2016 and Australian Standards AS 3786-2014.

Smoke alarms must be installed properly in required positions according to the Building Code, and

Smoke alarms must comply in design and performance standards according to the Australian Standards.

Each state individually adopts parts of the Building Code and Australian Standards. So, while the Building Code and Australian Standards set out a uniform standard, it is important to understand the different legislative requirements for smoke alarms in each state.

Click here to learn more about the requirements in your state.

Learn more

Important disclaimer

The advice provided in these guidelines is of a general nature only and is a summary of the main legislation and regulations affecting residential safety and compliance for the services and in the states described. It is not to be treated as a comprehensive appraisal of all applicable legislation and regulations in force. This advice does not constitute legal advice and should not be relied upon as such. The advice is a summary of guidelines published by state and territory government websites. Accordingly, we have relied on the accuracy of the content published by the relevant websites in compiling this advice. You should seek legal or other professional advice before acting or relying on any of the content.

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Legislation

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Resources
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19 May 2022
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  • Services
    • All services
    • Smoke alarm safety
    • Gas safety
    • Electrical safety
    • Water efficiency
    • Corded blind safety
    • Essential fire safety
  • Offers
    • VIC Safer Home plan
    • QLD Smoke Alarm Upgrade Offer
  • Solutions
    • Property managers
    • Landlords
    • Homeowners
    • Building managers
  • About us
    • Our Story
    • Our Team
    • Testimonials
    • Contact Us
  • Help Centre
  • Resources
  • Work with us
1300 134 563
Visit Help Centre Get in touch
1300 134 563
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