The relationships we have forged with real estate agents over our 15 year history are amongst our most valued assets. We strive to live up to these testimonials that we received from some of our oldest and dearest clients.
Debbie TippettRay White Chelsea
Ray White Chelsea has been using the smoke alarm services of Detector Inspector since July 2009. We have found them to be professional and have always gone out of their way to provide a service beyond expectations. Detector Inspector provide efficiency and cooperation which allows peace of mind for our Owners of investment properties, our tenants and our Agency. I would have no reservation in recommending Detector Inspector for their professionalism, customer service and friendly approachable staff.
Simone SpeakmanBiggin & Scott
With 19 years’ experience in Property Management I have used many companies claiming to be the “best service” company for smoke detector inspections. None, however, compare to the service given by Detector Inspector.
The introduction of their user-friendly portal has launched them to be the easiest operator friendly company to work with. Not only can I rely on their technicians to provide a great service to our tenants, but the portal allows me to save time with entering invoices and reassuring my clients their homes are protected. If I ever need to contact them direct, the support staff are friendly and helpful. A great support for the management of my portfolio.
Jenny CaugheyGary Peer & Associates
Detector Inspector have proven to be one of the most outstanding companies that we have had the opportunity to work with. Their service is fast, efficient and they have been incredibly accommodating of our clients and access arrangements. They make the process incredibly seamless for the agency and were there on the ground to assist in getting the process rolling in the initial stages. We feel that they offer a premium smoke alarm service and are thrilled to be partnered with them.
Alex FlammHodges Caulfield
Our company uses the services of Detector Inspector for the annual maintenance, servicing and installation of smoke alarms for our rental properties. During our dealings with them we find them to be an extremely efficient and professional organisation. We believe this to be an essential service in protecting the landlords and ourselves and would have no hesitation in recommending them to other agencies.
Victoria WhitmeeHodges Prahran/South Yarra
We started to use Detector Inspector for our annual Smoke Alarm servicing at the beginning of 2018. The transition process to move our properties to their system was simple and efficient. The online portal used by Detector Inspector is extremely user friendly and enables us to add, view and update property/tenant details as well as view upcoming inspections, invoices and photos of smoke units in the premises. Their system of contacting tenants, confirming and conducting appointments and invoicing is completed with smooth efficiency. Any issues we have had, and there have not been many, have been dealt with quickly. We have been very pleased with our first year using Detector Inspector to service our residential properties.
Maree WhittyWilson Property
Detector Inspector were professional to deal with from the initial contact right through until implementation. Our Landlords and tenants can now be assured the smoke alarms are checked and monitored via a thorough and extremely well organised process. Communication is excellent at all times and we are also pleased how easy the changeover was with minimum disruption to our Landlords and Tenants. The accounts team have also been great to deal with. Would recommend Detector Inspector to other Real Estate Agencies without question.
Bryan PhillipsTideways
We have worked with Detector Inspector Essential Services for a number of years now and have always found them a pleasure to work with. They have provided our buildings with excellent customer service and they genuinely care about the end client. We can trust that the solutions they bring us are honest and fair.
Anthony StevensBelle Property commercial
I can’t recommend Elliott and the team at Detector Inspector Essential Services enough. For years, they have provided us with honest and reliable services at a reasonable price. We’ve always found them to be prompt, thorough and approachable; not to mention landlords are appreciative of their easy to understand reports and billing.
Bob MillerLove and Co
We have been using Detector Inspector Essential Services for several years and have found them to be reliable and attentive. Their efforts to go the extra step to help our Owners Corporations reach a compliant solution for our buildings have been warmly received. We would have no problem in recommending Detector Inspector Essential Services to other Owners Corporations looking for a service provider that genuinely cares.
Joanne GowTeska Carson
Detector Inspector Essential Services embody a compliance company with a personable attitude to client services. Overall a very smooth process dealing with occupants and presenting reports to our clients. Further works were reasonable and clearly quoted, which allows trust in the company and saves money for property owners.
We have been working with Detector Inspector for a number of years. Detector Inspector has taken the worry away from our landlords and us as Property Managers. Detector Inspector has been responsive, proactive and a pleasure to deal with. I would have no hesitation in recommending your smoke alarm services to other property management businesses.
Detector inspector have been fantastic to deal with. They have made the transition of a large rent roll seamless and continue to be proactive with our team on a daily basis. The portal has reduced stress in the office increased clarity and removed a significant volume of work from the business thanks to their ability to integrate with our CRM.
Detector Inspector demonstrates a genuine commitment to their client’s, ensuring all stakeholder’s (tenant, landlord and property manager) needs are met and accommodated. We value their responsiveness to communication, use of technology, consistent service and unparalleled professionalism.
When we partnered with Detector Inspector 12 months ago, the onboarding process was streamlined and efficient. They have been flexible and willing to work with us in customising processes to reflect the Leah Jay way. We are confident that our Owners and our Tenants are protected, and that the service represents great value. We look forward to continuing our relationship with Detector Inspector as we continue to serve our clients into the future.
Customer reviews
See what some of our happy customers have to say on productreview.com.au
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