The relationships we have forged with real estate agents over our 20 year history are amongst our most valued assets. We strive to live up to these testimonials that we received from some of our oldest and dearest clients.
Shaun BroadbentMcGrath South Yarra
Having Detector Inspector manage our agency’s electrical, gas, and smoke alarm compliance has been a game changer. Previously, when using independent trades, we constantly struggled to stay on top of compliance. We lacked visibility, reporting was vague, and we often had to chase further information before we could update our Rental Providers. Since switching to Detector Inspector more than two years ago, everything has changed. we now have full transparency, clear and professional reporting, and their servicing – particularly from Ben – is second to none. Partnering with Detector Inspector has helped us mitigate liability, provide our clients with informative compliance reports, and their quoting is always fair and reasonable. What stands out most is that the relationship feels like a true partnership, not just a service provider. I’m genuinely grateful to have peace of mind and control over the ever changing world of safety and compliance.Debbie TippettRay White Chelsea
Ray White Chelsea has been using the smoke alarm services of Detector Inspector since July 2009. We have found them to be professional and have always gone out of their way to provide a service beyond expectations. Detector Inspector provide efficiency and cooperation which allows peace of mind for our owners of investment properties, our tenants and our agency. I would have no reservation in recommending Detector Inspector for their professionalism, customer service and friendly approachable staff.Lauren MullerBuxton Bentleigh
We have been working with Detector Inspector for a number of years. Detector Inspector has taken the worry away from our landlords and us as Property Managers. Detector Inspector has been responsive, proactive and a pleasure to deal with. I would have no hesitation in recommending your smoke alarm services to other property management businesses.
Megan SeeleyCentury 21
I have been consistently impressed with their prompt customer service and the use of modern technology that syncs seamlessly with property management software. This integration significantly reduces the workload for property managers and streamlines our daily operations.
The SMS booking feature makes it easy for tenants to schedule appointments, saving time for everyone involved. Furthermore, the knowledgeable and skilled staff act promptly to resolve any issues, providing peace of mind that all properties remain fully compliant.
As someone who has used this team for over 10 years now, I highly recommend your services to anyone seeking a professional and efficient team.
Jenny CaugheyGary Peer & Associates
Detector Inspector have proven to be one of the most outstanding companies that we have had the opportunity to work with. Their service is fast, efficient and they have been incredibly accommodating of our clients and access arrangements. They make the process incredibly seamless for the agency and were there on the ground to assist in getting the process rolling in the initial stages. We feel that they offer a premium smoke alarm service and are thrilled to be partnered with them.
Victoria WhitmeeHodges Prahran/South Yarra
We started to use Detector Inspector for our annual smoke alarm servicing at the beginning of 2018. The transition process to move our properties to their system was simple and efficient. The online portal used by Detector Inspector is extremely user-friendly and enables us to add, view and update property/tenant details as well as view upcoming inspections, invoices and photos of smoke units in the premises. Their system of contacting tenants, confirming and conducting appointments and invoicing is completed with smooth efficiency. Any issues we have had, there have not been many, have been dealt with quickly. We have been very pleased with our first year using Detector Inspector to service our residential properties.
Maree WhittyWilson Property
Detector Inspector were professional to deal with from the initial contact right through until implementation. Our landlords and tenants can now be assured the smoke alarms are checked and monitored via a thorough and extremely well-organised process. Communication is excellent at all times and we are also pleased with how easy the changeover was with minimum disruption to our landlords and tenants. The accounts team have also been great to deal with. Would recommend Detector Inspector to other real estate agencies without question.
Natalie TroyanovskyElders Real Estate Double Bay
Elders Double Bay has been using Detector Inspector for a while now and their service is excellent. They always help with all our properties and provide great service to all our clients. All our smoke alarm and water efficiency services are compliant and they provide a certificate for all our properties. Thank you for making property management easier!
Bryan PhillipsTideways
We have worked with Detector Inspector Essential Services for a number of years now and have always found them a pleasure to work with. They have provided our buildings with excellent customer service and they genuinely care about the end client. We can trust that the solutions they bring us are honest and fair.
Anthony StevensBelle Property commercial
I can’t recommend Elliott and the team at Detector Inspector Essential Services enough. For years, they have provided us with honest and reliable services at a reasonable price. We’ve always found them to be prompt, thorough and approachable; not to mention landlords are appreciative of their easy to understand reports and billing.
Bob MillerLove and Co
We have been using Detector Inspector Essential Services for several years and have found them to be reliable and attentive. Their efforts to go the extra step to help our Owners Corporations reach a compliant solution for our buildings have been warmly received. We would have no problem in recommending Detector Inspector Essential Services to other Owners Corporations looking for a service provider that genuinely cares.
Joanne GowTeska Carson
Detector Inspector Essential Services embody a compliance company with a personable attitude to client services. Overall a very smooth process dealing with occupants and presenting reports to our clients. Further works were reasonable and clearly quoted, which allows trust in the company and saves money for property owners.
With 19 years’ experience in Property Management I have used many companies claiming to be the “best service” company for smoke detector inspections. None, however, compare to the service given by Detector Inspector. The introduction of their user-friendly portal has launched them to be the easiest operator friendly company to work with. Not only can I rely on their technicians to provide a great service to our tenants, but the portal allows me to save time with entering invoices and reassuring my clients their homes are protected. If I ever need to contact them direct, the support staff are friendly and helpful. A great support for the management of my portfolio.
Detector inspector have been fantastic to deal with. They have made the transition of a large rent roll seamless and continue to be proactive with our team on a daily basis. The portal has reduced stress in the office increased clarity and removed a significant volume of work from the business thanks to their ability to integrate with our CRM.
When we partnered with Detector Inspector 12 months ago, the onboarding process was streamlined and efficient. They have been flexible and willing to work with us in customising processes to reflect the Leah Jay way. We are confident that our Owners and our Tenants are protected, and that the service represents great value. We look forward to continuing our relationship with Detector Inspector as we continue to serve our clients into the future.
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