Testimonials

Ray White Chelsea has been using the smoke alarm services of Detector Inspector since July 2009. We have found them to be professional and have always gone out of their way to provide a service beyond expectations. Detector Inspector provide efficiency and cooperation which allows peace of mind for our Owners of investment properties, our tenants and our Agency. I would have no reservation in recommending Detector Inspector for their professionalism, customer service and friendly approachable staff.

With 19 years’ experience in Property Management I have used many companies claiming to be the “best service” company for smoke detector inspections.  None, however, compare to the service given by Detector Inspector.

The introduction of their user-friendly portal has launched them to be the easiest operator friendly company to work with.  Not only can I rely on their technicians to provide a great service to our tenants, but the portal allows me to save time with entering invoices and reassuring my clients their homes are protected.  If I ever need to contact them direct, the support staff are friendly and helpful.  A great support for the management of my portfolio.

We would like to express our sincere gratitude for the exceptional work you have completed for hockingstuart St Kilda. Your companies professionalism is second to none; always responding in a timely fashion and attentive to our needs and the interests of our Landlords and Tenants. We have no hesitation in recommending Detector Inspector and your smoke alarm testing services to other Property Managers and their direct clients. As we grow and evolve in the forthcoming years, we look forward continuing our business relationship with your company.

Detector Inspector have proven to be one of the most outstanding companies that we have had the opportunity to work with. Their service is fast, efficient and they have been incredibly accommodating of our clients and access arrangements. They make the process incredibly seamless for the agency and were there on the ground to assist in getting the process rolling in the initial stages. We feel that they offer a premium smoke alarm service and are thrilled to be partnered with them.

We have been working with Detector Inspector for a number of years. Detector Inspector has taken the worry away from our landlords and us as Property Managers. Detector Inspector has been responsive, proactive and a pleasure to deal with. I would have no hesitation in recommending your smoke alarm services to other property management businesses.

Our company uses the services of Detector Inspector for the annual maintenance, servicing and installation of smoke alarms for our rental properties. During our dealings with them we find them to be an extremely efficient and professional organisation. We believe this to be an essential service in protecting the landlords and ourselves and would have no hesitation in recommending them to other agencies.

I want to pass on my thanks to Detector Inspector for the services they have provided to a number of our landlords in the servicing and installation of smoke detectors. We have had very positive feedback from a number of our tenants. Our property managers have indicated that the smoke detector service they provided was stress free. Our landlords have been comfortable with their very competitive pricing and as managing agents we have noticed the quality of the service to be paramount.

Detector Inspector demonstrates a genuine commitment to their client’s, ensuring all stakeholder’s (tenant, landlord and property manager) needs are met and accommodated. We value their responsiveness to communication, use of technology, consistent service and unparalleled professionalism.

We started to use Detector Inspector for our annual Smoke Alarm servicing at the beginning of 2018.  The transition process to move our properties to their system was simple and efficient.  The online portal used by Detector Inspector is extremely user friendly and enables us to add, view and update property/tenant details as well as view upcoming inspections, invoices and photos of smoke units in the premises.  Their system of contacting tenants, confirming and conducting appointments and invoicing is completed with smooth efficiency.   Any issues we have had, and there have not been many, have been dealt with quickly.  We have been very pleased with our first year using Detector Inspector to service our residential properties.

Detector inspector have been fantastic to deal with. They have made the transition of a large rent roll seamless and continue to be proactive with our team on a daily basis. The portal has reduced stress in the office increased clarity and removed a significant volume of work from the business thanks to their ability to integrate with our CRM.  

When we partnered with Detector Inspector 12 months ago, the onboarding process was streamlined and efficient. They have been flexible and willing to work with us in customising processes to reflect the Leah Jay way. We are confident that our Owners and our Tenants are protected, and that the service represents great value. We look forward to continuing our relationship with Detector Inspector as we continue to serve our clients into the future.

Detector Inspector were professional to deal with from the initial contact right through until implementation.  Our Landlords and tenants can now be assured the smoke alarms are checked and monitored via a thorough and extremely well organised process.  Communication is excellent at all times and we are also pleased how easy the changeover was with minimum disruption to our Landlords and Tenants.  The accounts team have also been great to deal with. Would recommend Detector Inspector to other Real Estate Agencies without question.

We have been using Detector Inspector for the past 6 months after changing from another provider. Detector Inspector made the transition easy and took care of all the administration. The portal is great for seeing property statuses and the clients love the detail and photos in the report. I would highly recommend any agency to use Detector Inspector.